Our Service Philosophy

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Service you can depend on
Office: (07) 3131 0131

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Vehicle Maintenance and Repairs at our Queensland Workshop

Fleet Reliability + Operational Action = Customer Experience

Fleet Reliability

Quality Service starts at fleet maintenance and reliability

We pride ourselves on delivering quality service to our clients.  The first part of our service equation is to ensure our fleet is well maintained and up to the task at hand.  To achieve this, the Russell group of companies has access to an onsite general purpose fleet workshop. 

Based at our head office in Eagle Farm, this workshop is set up to service our fleet for:

> Repairs and general mechanical maintenance
> Scheduled servicing (A, B and C)
> Welding
> Spray painting
> Auto-electrical
> Wash and fuelling facilities
> Maha brake testing and suspension play detector *
> Weigh bridge

* Our Maha brake tester and suspension play detector provides not just peace of mind, but documented and auditable records of brake tests that meet or exceed Australian Standards.

Operational Action

All our work is carried out to the very highest standards at all times, delivering efficient and effective service to every single client.  We do this by:

  • Training our people
  • Planning and preparing in advance
  • Communicating with you
  • Clearing understanding your needs and outcomes
  • Drawing from our extensive fleet
  • Enabling our people (with the tools and understanding to safely undertake the task)

ABOUT US

Our tradesmen are fully qualified in every service area, including automotive engineering, heavy commercial mechanics, boiler making, welding, spray painting and panel beating.

We have an approved personnel for modification and alteration work, to ensure compliance with the QLD Road Use Management - Vehicle Standards and Safety Regulations 199. Russell Transport is also an approved AIS inspection station.
Contact our Queensland workshop today on (07) 3131 0131.
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